One queue for the daily review
See the comments that need a decision without repeating the same scan in Instagram and YouTube's separate native workflows.
€39/mo Social media comment moderation
One comment policy. Two platforms. No second shift.
Civil is social media comment moderation for the coordinator or creator who still checks Instagram and YouTube separately. It brings likely spam, scams, impersonation, and abuse into one review workflow, with the actual moderation action made clear for each platform.
What you get
A comment section that looks after itself.
A policy the whole team can explain
Define how likely spam, scams, impersonation, abuse, and uncertain comments should be handled. The reason stays visible with the action.
Platform differences stay visible
Instagram and YouTube do not expose identical moderation controls. Civil keeps the workflow together without pretending the underlying actions are the same.
Instagram YouTube
When Civil earns its keep
If this sounds like you, it's for you.
- You own comments for a brand with no dedicated community team
- Instagram and YouTube each have a separate daily queue
- The same spam and impersonation patterns keep returning
- You need a self-serve tool, not a managed enterprise service
Straight answers
About this moderation workflow.
What is social media comment moderation?
Social media comment moderation is the process of reviewing replies, keeping genuine conversation published, and handling spam, scams, impersonation, abuse, and policy exceptions consistently.
Can one moderation policy work across platforms?
The policy can be consistent, but the action cannot always be identical. Civil maps the policy to the controls each supported platform provides.
Which team size is Civil designed for?
Civil is designed for individual creators and small social teams where one person still owns most of the daily comment review.